Tech Isn’t Enough Webinar: Building a Culture of Reliability Success

Predictive maintenance (PdM) has the potential to transform reliability, but for many teams, the results fall short. The issue isn’t the data or the tools. It’s what happens after insights surface. Without clear ownership and consistent follow-through, even the best programs struggle to deliver lasting impact.
Drawing from real-world experience, this on-demand webinar breaks down how to structure ownership, response, and accountability so predictive maintenance delivers measurable results.
Watch this webinar to learn:
- How high-performing teams structure ownership — ensure alerts don’t stall
- Ways to build response paths that scale — create consistent processes
- How to turn insights into action — integrate predictive data into daily maintenance workflows
- Adoption approaches across teams — build internal champions
Watch the on-demand webinar to learn how to build a predictive maintenance program that goes beyond technology and delivers sustained reliability performance.
Speakers:
Josh Pinnau, Customer Success Manager Team Lead — AssetWatch
Josh Pinnau brings over five years of experience partnering directly with maintenance teams in SaaS-focused roles, along with more than eight years in customer-facing technology and software sales. He combines operational expertise with advanced analytics to improve reliability performance and translate condition monitoring insights into actionable maintenance strategies. Known for his direct, trust-based communication style, Josh fosters cross-functional collaboration that turns predictive technology into measurable business impact.
Benjamin Keel, Condition Monitoring Application Engineer — AssetWatch
Benjamin Keel brings more than 20 years of experience in industrial maintenance and reliability. Over his career, he advanced from Master Maintenance Technician to Predictive Maintenance Technician to Reliability Specialist, building deep hands-on expertise across asset health and performance. An ISO Category III Vibration Analyst and Level II Infrared Thermographer, Benjamin also holds certifications in magnetic particle testing, airborne ultrasound, and motion amplification. At AssetWatch, Benjamin applies that technical depth to lead predictive maintenance initiatives using vibration, thermography, ultrasound, oil analysis, and motor current testing, with a focus on structured reliability processes and measurable performance improvement.